Overview
Custom Domain
Replace gatsby.events in your registration URLs with your own domain. Guests see events.yourcompany.com in the address bar instead of a third-party platform.
How It Works
Section titled “How It Works”Every registration link, landing page, and RSVP URL in Gatsby normally uses gatsby.events/yourcompany. With a custom domain, those URLs use your subdomain instead: events.yourcompany.com/.
Your guests never see Gatsby in the address bar. The link in your email invitation matches your company. The landing page URL matches your company. The confirmation page matches your company.
You pick the subdomain. events., rsvp., register., whatever fits. Gatsby routes everything through it.
Setting Up Your Domain
Section titled “Setting Up Your Domain”Setup is split between you and Gatsby. You configure DNS records. Gatsby activates the domain on the backend.
Your Part: DNS Configuration
You’ll add records through your domain registrar or DNS provider (Cloudflare, GoDaddy, Route 53, etc.).
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Pick your subdomain (
events.company.com,rsvp.company.com, etc.). -
Add a CNAME record pointing your subdomain to Gatsby’s servers.
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Add TXT records for SSL certificate verification.
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Let Gatsby know the records are in place.
Gatsby provides the exact record values during setup. Your IT team or domain admin handles the actual DNS changes. The records themselves are standard CNAME and TXT entries, nothing unusual.
Gatsby's Part: Backend Activation
Once your DNS records propagate, Gatsby completes setup:
- Domain routing configuration
- SSL certificate provisioning
- Activation and verification
This is manual work on Gatsby’s side. Expect some coordination time after your DNS records are live.
Choosing Your Domain
Section titled “Choosing Your Domain”Most teams use a subdomain under their existing website. Some register a standalone domain for major events.
Subdomain (Most Common)
A subdomain sits under your main domain. Your website stays untouched.
Examples:
- events.company.com
- rsvp.yourfirm.com
- register.acmecapital.com
IT teams prefer this approach. It doesn’t touch production infrastructure, it’s a single CNAME record, and it works across all your events indefinitely.
Standalone Domain
A dedicated domain used exclusively for a specific event or event series.
Examples:
- annualsummit.com
- investorweek.io
This makes sense for large standalone events with their own branding: annual conferences, multi-day summits, flagship galas. You register the domain, point it at Gatsby, and the event gets its own identity.
Requires slightly more DNS configuration than a subdomain since you’re pointing an entire domain.
Common Questions
Section titled “Common Questions” Do I need technical expertise?
You need access to your domain’s DNS settings. Most firms have an IT team or domain admin who handles this.
Gatsby provides the exact records to add. The process is copy-paste: take the values Gatsby gives you, enter them in your DNS provider. No deep DNS knowledge required.
How long does setup take?
DNS changes typically propagate within a few hours, though some providers take up to 48 hours. After propagation, Gatsby activates the domain on the backend. Most setups are fully live within a couple of business days.
Can I use different domains for different events?
Yes. Contact your Gatsby account team to discuss multi-domain configurations. For example, you might use events.company.com for recurring dinners and annualsummit.com for your flagship conference.
What happens to existing links?
Existing gatsby.events links continue to work after you enable a custom domain. Talk to your Gatsby account team before switching so you understand how in-progress events are affected.
Is this a paid feature?
Yes. Custom domains are a paid add-on. Contact your Gatsby account team via Slack or email to enable it for your workspace.
What about other branding options?
Custom domains pair well with two other options: removing the “Powered by Gatsby” footer (toggle in Team Settings) and custom fonts on landing pages (contact support with proof of license). Together, these give guests a fully branded experience with no visible Gatsby branding.